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After-Sales Service




1. Information about the contractor


2. Information about the project/client


Installation by Altek :

Installation by contractor:

CCQ :

Is the product accessible?

Inside:

Outside:

Is the work environment and access (if applicable) safe and free of obstacles?

Is the building difficult to access? If so, would it be possible to provide directions to facilitate access?

3. Information about the problem(s)


Problem 1

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